NETKEEPER HELP DESK CAPTAIN:
A scalable help desk solution. A fully integrated ready to use system right out of the box. Includes e-mail, alpha paging, SolutionsKeeper knowledge tree and a custom report writer.

NETKEEPER INTERNET:
For a true self service help desk to enter, track and solve calls via the internet. Create a "virtual help desk" with NetKeeper Internet. An add-on to NetKeeper Help Desk Captain and NetKeeper Captain CRM (SQL).

NETKEEPER HD MAIL:
Automatically scans incoming mail into specific mailboxes and creates matching service requests in the NetKeeper Help Desk. Directs e-mail to the correct queues. Generates appropriate e-mail replies according to message type and pre defined rules.

NETKEEPER SUPERVISOR:
A sophisticated management tool for NetKeeper Help Desk Captain and CRM (SQL) to monitor the progress of service calls and to automate many functions of the help desk. The Supervisor improves the response time of the help desk staff and prevents calls from "falling through the cracks".

NETKEEPER CAPTAIN CRM:
A corporate, multi-site distributed help desk for customer relations management. Includes the tools for business development. Maintains separate data files for each location in one site or many sites.

NETKEEPER PURCHASE ORDER:
A full purchase order system and asset receiving system.

NETKEEPER EXPRESS:
Automatic LAN Inventory and asset tracking. Integrates with NetKeeper Help Desk Captain and NetKeeper CRM in real time (no import necessary).