Bug Tracking doesn't have to be complicated

PR-Tracker Web Client performs bug tracking over the internet or an intranet without using a browser. It has the same easy to use Windows interface and features of PR-Tracker and uses local caching to provide top performance without compromising features. Use it to connect to a PR-Tracker database from remote locations or to collaborate with other companies. Included with PR-Tracker.

ProblemReport.asp enables people to enter problems reports with attachments into the PR-Tracker database using a browser. It's a great way to implement beta test bug reporting, customer support, or your company helpdesk.

Feature List

• Create multiple projects where each project has its own data entry and workflow configuration.
• Restrict access to projects by PR-Tracker username and network login name.
• Specify permitted operations for each username on a project by project basis.
• Create and save powerful queries using AND, OR and NOT operators and wildcard text search.
• Create and save multiple views of problem report lists sorted anyway you want.
• Specify a startup query and/or startup view.
• Copy one problem or a group of problems from one project to another. Works well for splitting or merging project databases.
• Can be configured to store data in Access 2000 or SQL Server.
• Redundant data storage for speed and data corruption recovery using the database repair utility.
• Comes with 10 standard reports. Create and integrate your own reports and graphs using Crystal Reports.
• Attach files to problem reports. View and edit them by clicking attachment hyperlink.
• Link to web pages from the problem description area.
• Automatically notify PR-Tracker users by email when problem reports needs their attention.
• Collect problem reports from customers over the internet using a customizable active server page.
• Use PR-Tracker Web Client to perform any PR-Tracker operation over the internet. PR-Tracker Web Client is a Windows program with a user interface identical to PR-Tracker.
• PR-Tracker Web Client local caching provides great performance over the internet even with slow connections. Queries that would take minutes with browser-based bug trackers take seconds with PR-Tracker Web Client.
• Output any query-selected group of problem reports to HTML. Works well for posting release notes or creating a customer support knowledge base.
• Internet capability is included with PR-Tracker 5.20
• Three months free technical support.

Return Policy: Due to the nature of this product and the manufacturer's licensing terms, PR-Tracker cannot be returned, exchanged or refunded for any reason. Defective product may be exchanged for the same product directly through the manufacturer.

PR-Tracker is licensed to users, not computers.

PR-Tracker is Electronically Delivered.