TRACKGEAR is Your Web-based bug tracking solution that is powerful, flexible, and simple to use. Offers custom workflow, e-mail notification, meaningful metrics and attachment features. Supports multiple projects while maintaining security at user, group and project levels. Create unique queries with flexible search tools. Intuitive interface -- access any information with just a few clicks. Supports any client platform with Netscape Navigator 4.x or MS Explorer 4.x.

POWERFUL

• Analyze project status quickly with an unlimited number of customizable report formats.
• Interpret bug statistics with predefined metrics and present information in meaningful charts and reports. Configure TRACKGEAR's workflow to fit your company's bug-resolution processes.
• Enhance workflow with features like auto-routing and user-defined email notification.
• Enforce security at the user level, group level, and project level simultaneously.
• Scale TRACKGEAR to support multiple projects in the same or different divisions all at the same time! Attach multiple files to a single report for easy downloading later.

FLEXIBLE

• Find bug reports quickly with TRACKGEAR's powerful search tools: Easy Find, Quick Find, and Form Find. Or, use Custom Find to create your own unique queries.
• Share customized report formats and queries with other users-or keep them private.
• Utilize TRACKGEAR's remarkable accessibility and speed to work from anywhere you use the Web: at the office, at home, or on the road.
• Support different divisions within your company in customizing TRACKGEAR to meet individual needs; each division can have a unique system design and custom workflow!
• Communicate critical information to users with admin broadcast messaging-announce scheduled maintenance shutdowns hours in advance.
• Set workflow rules to reflect existing or new processes. TRACKGEAR will automatically enforce them!
• Support any number of individual user accounts-and purchase additional concurrent user licenses as your company grows.

SIMPLE

• Access any TRACKGEAR feature with just a few clicks.
• Navigate with TRACKGEAR's intuitive user interface-no wasted time learning a new process.
• View reports in one of three intuitive layouts; change views instantly as your needs and tasks change.
• Get your product team started right away-with TRACKGEAR's easy setup and installation process you'll be up and running in no time!

OTHER FEATURES

• Customize essential system attributes and optimize your company's workflow-Resolution, Priority, Keyword, Error Type and more!
• Trace any report's history with automatic signature and date stamping for reliable auditing and user accountability.
• Set preferences for user-defined start pages-each user starts their session from the TRACKGEAR screen that is most relevant to them.
• Construct and share multiple, complex search queries to automate repetitive search tasks.
• Create unique profiles for numerous hardware/software configurations and save time reentering identical information.
• Save data-entry time by cloning similar reports.

System Requirements

TRACKGEAR server hardware and software configuration requirements:

• Pentium® PC (Pentium II recommended)
• 64 MB RAM (128 MB recommended)
• 300 MB free disk space (100 MB for the server application/ 200 MB for the database)
• Microsoft® Windows NT Server 4.0 with Service Pack 3 or higher
• Microsoft® Internet Information Server 4.0
• Microsoft® SQL Server 6.5 or higher with Service Pack

TRACKGEAR Client Requirements:

• An active LAN or Internet connection
• Microsoft® Internet Explorer 4.x or higher, OR
• Netscape® Navigator 4.x

Microsoft® Internet Information Server

• Microsoft® IIS 4 is available, free of charge, as part of the Windows NT 4.0 Option Pack
• TRACKGEAR 1.0 does not support Microsoft® IIS 3.

Database Support

Currently, TRACKGEAR supports Microsoft® SQL Server 6.5 or higher. Support for other databases is currently under development.

Supported Browsers

TRACKGEAR supports clients using Microsoft® Internet Explorer 4.x or higher, or Netscape® Navigator 4.x on any hardware platform.